JOB DETAILS:
As the face of our lodge, the Front Office team plays a crucial role in creating a welcoming and efficient environment for all guests.

Key Responsibilities:
• Welcome and check-in/check-out guests promptly.
• Manage reservations and room assignments.
• Provide information about the lodge, local attractions, and services.
• Handle guest inquiries and resolve issues efficiently.
• Maintain accurate records and ensure smooth front-office operations.

Requirements for All Positions
• Educational Qualification: Full Grade 12 Certificate.
• Professional Qualification: Diploma in a relevant field.
• Experience: At least 1 year of experience in the relevant field.
• Skills and Attributes:
o Passion for delivering top-notch service in the hospitality industry.
o Strong communication and teamwork skills.
o Excellent customer service and problem-solving abilities.

Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree